Booking Confirmed 🎉

You're with Hausly now.

We want you to feel confident and reassured, here's what you should know:

💌 Need Help? We're here for you. Email us anytime at hello@hausly.ca.

💬 Want A Quick Chat? Use the chat feature on our site and connect with Annie, Megan or Natasha, daily from 8 AM to 10 PM.

📞 Reach Us By Phone: Dial 437-232-8505 for pre-care and aftercare assistance.

📩 Check Your Inbox - A confirmation email and payment receipt (if you've chosen credit card/visa debit payment) should be there. If you’ve opted for E-transfer, please finalize your bill within the next 30 minutes to hello@hausly.ca.

🔔 Stay Updated - You'll receive reminder emails leading up to your appointment.

✏️ Need To Make Changes? You can modify your booking up to 48 hours before your appointment, hassle-free.

🌐 Have Reassurance - We’re proudly recognized as a 5-star rated service by Torontonians, our commitment to excellence is reflected in every job we do. Immerse yourself in the experiences shared by our satisfied customers in our Google reviews. These testimonials showcase the quality, reliability, and exceptional standards you can expect. Let their stories give you the comfort and assurance that you've made the right decision by choosing Hausly.

✅ Rescheduling - You can reschedule your appointment up to 24 hours before your scheduled time without any additional cost. Please email hello@hausly.ca with your full name and appointment date.

💳 Cancellation - For cancellations made more than 24 hours before the appointment, we will issue a refund minus a $15.95 processing fee. If cancelling less than 24 hours before your appointment, we will retain a 50% service fee of your pre-payment. The remaining 50% will be refunded, minus the $15.95 processing fee.

🔑 Lock-Outs - In the event our cleaners cannot start the job due to a lock-out or being turned away, a 50% service fee from the pre-payment will be retained. The remaining amount will be refunded, minus the $15.95 processing fee.

🚫 Hausly Cancellation - If we terminate a job due to non-compliance with health and safety guidelines, a 25% refund of the total service fee will be provided, minus the $15.95 processing fee.

Thank you for trusting us with your space!